Job Description

Receptionist Position

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.

Job Description:

The Addictions Treatment Services division with Beth Israel Lahey Health Behavioral Services (BILHBS) consists of a variety of residential programs and detox facilities that serve individuals who seek recovery from addiction and mental health issues. All clients are treated with dignity, respect, and the belief that everyone has the ability to grow when they are provided support, education, and direction.

The Receptionist position is a unique opportunity for a customer service focused individual who wants to make a difference in the addiction treatment field by ensuring seamless access to services and acting as the first impression of the organization.

Benefits that start day-1!

• Schedule: Full Time (30 Hours) - Friday: 3p-10:30p, Saturday: 7a-10:30p, Sunday: 3p-10:30p

The Receptionist's Responsibilities Are:

• Answers switchboard, directing calls and taking messages as appropriate
• Process Notice of Admissions Arrivals and obtain authorizations from a variety of insurance carriers and complete disenrollments of clients from treatment.
• Completes Post Discharge Contact Calls to clients with follow up from treatment.
• Greets visitors and notifies appropriate staff of their arrival.
• Notifies manager or nurse on duty of any issues or emergencies in the waiting area.
• Responsible for handling clients' drop offs from friends and family members following proper procedure.
• Responsible for direct client care as needed
• Additional related duties as assigned.

Qualifications:

• High school diploma or general education degree (GED) required.
• A minimum of 6 months' experience in a related field is preferred.
• Experience with Excel, Word, and electronic health records preferred.

Pay Range: $18.50 - $22.55

The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled

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